3-day power outages spurs Rell to launch investigation of utility companies

Thousands remain with out power following this weekend’s storm, and Gov. M. Jodi Rell announced today the state is investigating the response from the two largest electric companies.

“I’m concerned about the response in the first hours of the storm,” Rell said during a press conference, noting that almost 40,000 customers remain without power.

Rell said fire, police and other emergency officials have told her utility companies have been slow to respond.

“It is flatly unacceptable for a fire or police official to be unable to reach a real person at a utility company in the middle of an emergency. We need to know what went wrong.”

Rell has asked the state’s Department of Emergency Management and Department of Public Utility Control to investigate the reaction to the storm by Connecticut Light & Power and United Illumination.