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DSS’s long-awaited computer fix finally arrives, starting today

The Middletown DSS office.

The mainframe computer system underpinning operations at the state Department of Social Services is so old, there are few people left who know how to fix it. It’s been blamed for stymieing the agency’s ability to handle programs that serve nearly 1 million people. As its replacement launches in part of the state today, officials say some growing pains are expected. Continue Reading →

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