A review has determined that the 125 boxes found at the Department of Social Services’ Hartford regional office contained some unprocessed documents that dated back to 2009, but most of the documents had been processed and completed, Commissioner Roderick L. Bremby said Friday.
Bremby described the review’s interim findings in a memo to the governor’s office and in a briefing to the council that oversees Medicaid. He said a review team at the department’s central office is still working on the documents, which Bremby said he learned about “outside of the normal chain of command” during Thanksgiving week.
While most had been processed, some documents were still in envelopes, Bremby wrote. Other documents were client case files that required no action by the review team.
The review found eight voter registration cards that had not been processed, and 98 requests for assistance with voter registration, DSS spokesman David Dearborn said. Bremby wrote that the cards would be forwarded to local registrars of voters, and that the department is working with the secretary of the state’s office to determine if the people who asked for assistance have registered to vote. “DSS will renew offers of assistance to clients who have not registered,” Bremby wrote.
DSS’ quality assurance staff reviewed pending applications in the other 11 field offices, and found that the situation at the Hartford office was an aberration, Bremby said.
Five managers from the Hartford regional office, including the former regional administrator, two social service operations managers and two human resources officers, are on administrative leave.
Bremby told the Medicaid council that he felt the condition of the Hartford office had been stabilized.