Purushottam Sharma Dhakal watches an European soccer game while waiting for the next customer. His first language is Nepali, but he greets and helps customers in their own languages, including Russian, Korean and Spanish. It’s a result of working with diverse customers at Appletree for two decades. “These small conversations mean a lot to the people,” Dhakal said. “Small things make a comfortable life.” Yehyun Kim / ctmirror.org