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A good boss cares about his customers. He wants to keep them happy and actively seeks out their feedback. Such is not the case at the Connecticut Department of Transportation. The CDOT’s new Commissioner, Joseph Giulietti, has missed several important opportunities to interface with riders in his first 100 days in office. Not that he hasn’t been working. He just hasn’t been meeting with customers.
Imagine the following scenario: You’re a single parent, working full-time at a big-box store. You return home at the end of a long afternoon shift at work. You cook dinner for your child, sit down to help with homework, and read a book. As you get your child ready for bed, you get a text at 10 p.m. from your supervisor telling you to report to work the next day at 6 a.m..
The issue of whether to impose tolls on Connecticut's highways has inspired a lot of comment from residents, both pro and con. Here is a sampling.
Here's the harrowing truth about the contemporary United States child-care system: for many families, it is not a matter of which child care provider is best or available, but if child care is even an option.
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