He doesn’t deliver his State of the State address until next week, but Gov. Dannel P. Malloy proclaimed Wednesday that the state of the much-maligned Department of Motor Vehicles is, well, better. In fact, it’s 55 percent better, as measured by average wait times.
Gov. Dannel P. Malloy named a new team Wednesday, including a retired corporate executive with experience fixing customer service systems, to oversee the outsized headache the Connecticut Department of Motor Vehicles has become.