On paper, the social workerās role at public K-12 schools is straightforward: to support a caseload of students with special needs to thrive in often-challenging academic setting. But ask a social worker employed in a public school these days, and theyāre likely to tell a much different story.
For social worker Jara Rijs, who works at Windham Center School, where more than half of its pre-K through fifth-grade students qualify for subsidized lunch, the job responsibilities bleed well beyond the job description, particularly since the pandemic hit.
As many in her school community face trauma either induced or exacerbated by the pandemic, Rijs says she considers every one of the estimated 250 students at her elementary school part of her caseload.
Beyond providing clinical support to students with individual education plans, in a given day, Rijs might also meet with a student struggling with a family loss or divorce, connect to a community health agency to check availability, lead a staff discussion on self-care, or even don the schoolās āfroggyā mascot costumeāa symbol of the schoolās āFroggy Fourā character development program.
Fun and games aside, Rijs takes a serious tone when discussing the state of her studentās mental health.

āIāve never seen so many young children talking about suicidality, feeling so drained and not having coping skills.ā
ā Jara Rijs
In Connecticut, as elsewhere across the country, the pandemic has exacerbated just how thin school-based social workers are stretched, with the demand for services swelling. The number of children needing behavioral health treatment at childrenās hospitals has surged, resulting in long waits for inpatient and community-based care.
In January, U.S. Surgeon General Dr. Vivek H. Murthy declared a ānational youth mental health crisis,ā acknowledging the pandemicās toll on children.
Connecticutās ratio of social worker to student is 580 students to one social worker; the national professional standard recommends one social worker for every 250 students. The standard was developed before school-aged children endured months of isolation from the regular daily routine of school and the broad, adverse ramifications of the pandemic.
Earlier this month, a state task force led by the Department of Public Health identified 157 schools most in need of health care and mental health care services, with Waterbury, Bridgeport and New Haven at the top of the list. The task force report is designed to provide lawmakers with data to be used during the 2022 legislative session.
This week, Democratic lawmakers held a press conference highlighting their top priorities for the current legislative session and acknowledging the āmental health falloutā from the pandemic. Lawmakers plan to introduce several measures supporting childrenās mental health, including increasing funding for school social workers.
Stephen A. Wanczyk-Karp, executive director of Connecticutās chapter of the National Association of Social Workers, said: āIāve been in this field since 1977. And Iāve never seen this level of interest for social work.ā
Unable to keep up with demand
Even in districts with seemingly adequate mental health resources, some schools are in crisis mode.
Carrie Rivera, assistant director of mental health services for New London Public Schools, describes the districtās efforts to ensure adequate student support: increasing the number of social workers at the secondary level, adding social-emotional programming to include a mindfulness program for pre-K through 8th grade, and maintaining a relationship with a community agency for psychiatric evaluations.
But the communityās needs are significant. Rivera says several families have lost family membersāmany of them parents or guardiansāduring the pandemic. The homeless student population has increased. Job loss, food security and financial insecurity are running high. Consequently, Rivera says, the district has seen a huge uptick in student depression, anxiety and related behavioral concerns.

āWe have support staff within every single building. I donāt think it can ever be enough right now. Every day thereās a crisis.ā
ā Carrie Rivera
Windhamās Rijs knows the feeling. In a school year during which sheās never before seen students so mentally fragile, she says, the district eventually secured a one-year contract with a second social worker at her school.
āI hope they keep the second social work position. But I worry that itās a position that could be eliminated,ā Rijs said.
Obstacles to hiring more school-based social workers
Amid the enormous need for school-based social workers, whose many roles include āfirst respondersā to student crises, leaders in the field say the job is often misunderstood. Wanczyk-Karp says that frequently they are perceived as interchangeable with other mental health professionals such as school psychologists, whose primary responsibilities include conducting student psychological and academic assessments and guiding studentsā academic success.
A lack of recognition of social workersā value to schools may be the cause of district-wide decisions like the one in 2015 by the Avon School District to eliminate its social workers and replace them with additional school psychologists, which met with public outcry from parents and former students. Catherine Lewis, an Avon parent and professor emeritus of psychiatry at the University of Connecticut, was among those who denounced the districtās decision to eliminate social workers. āThey do a lot of intangibles,ā Lewis said. āThey know the pulse of the school.ā
Some social workers hope that the pandemicās silver lining will mean greater recognition of their profession, and, subsequently, additional resources. āLegislation is talking about studentsā health more than ever,ā Rijs said. āWe are finally in the limelight.ā
This story was originally published Feb. 17, 2022, by the Connecticut Health Investigative Team.

