Residents reported long wait times on the phone, difficulty with online systems and appointments as far out as late April.
School employees could end up on two lists, which means some vaccine might go to waste, officials said.
While mass vaccination sites have helped overall vaccination rates, they have not reached the state’s most vulnerable populations.
The National Guard also spent $122,000 in overtime to protect the Capitol and other buildings during that week.
The two stand-alone recovery centers have seen more than 320 patients since they reopened in October during the second surge.
There were 133 fatal overdoses in April 2020, compared to 86 in 2019 — a 35% increase.
A lack of vaccines, staff shortages and uneven distribution have contributed to complicate the city’s COVID vaccination efforts.
At the beginning of this week, almost all nursing home residents have had at least one dose of vaccine.
Of the 75+ age group, 13% of Black residents, 18% of Hispanics and 30% of whites have received first doses.
The plan includes an annual assessment on insurance carriers to fund additional subsidies on Connecticut’s insurance exchange, Access Health CT.
The memo emphasized that COVID vaccine providers must do a better job of tracking race and ethnicity data.
The result is a potpourri of options but a potential lack of coordination.
Legal immunity for nursing homes and hospitals will end March 1, nearly a year after the state imposed the order.
Phone lines will be open from 8 a.m. to 8 p.m. seven days a week starting Monday.
Officials believe 50% to 60% of the state’s more than 25,000 nursing home employees have now been vaccinated.