Thousands remain with out power following this weekend’s storm, and Gov. M. Jodi Rell announced today the state is investigating the response from the two largest electric companies.

“I’m concerned about the response in the first hours of the storm,” Rell said during a press conference, noting that almost 40,000 customers remain without power.

Rell said fire, police and other emergency officials have told her utility companies have been slow to respond.

“It is flatly unacceptable for a fire or police official to be unable to reach a real person at a utility company in the middle of an emergency. We need to know what went wrong.”

Rell has asked the state’s Department of Emergency Management and Department of Public Utility Control to investigate the reaction to the storm by Connecticut Light & Power and United Illumination.

Jacqueline was CT Mirror’s Education and Housing Reporter, and an original member of the CT Mirror staff, joining shortly before our January 2010 launch. Her awards include the best-of-show Theodore A. Driscoll Investigative Award from the Connecticut Society of Professional Journalists in 2019 for reporting on inadequate inmate health care, first-place for investigative reporting from the New England Newspaper and Press Association in 2020 for reporting on housing segregation, and two first-place awards from the National Education Writers Association in 2012. She was selected for a prestigious, year-long Propublica Local Reporting Network grant in 2019, exploring a range of affordable and low-income housing issues. Before joining CT Mirror, Jacqueline was a reporter, online editor and website developer for The Washington Post Co.’s Maryland newspaper chains. Jacqueline received an undergraduate degree in journalism from Bowling Green State University and a master’s in public policy from Trinity College.

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