Obamacare exchange problem fixed, so customers can resume applications, Access Health says
A problem that stopped application activity in state health insurance exchanges Sunday has been resolved, according to Access Health CT, the state’s exchange.
That means that people can apply for coverage made available as part of the health law commonly known as Obamacare.
“Access Health CT has been informed that this issue was resolved earlier this morning and the system is now operating normally,” the exchange said in a statement Monday afternoon.
On Sunday, Access Health reported that an outage at the federal data hub used to verify applicant information meant it could not process applications for subsidized health care coverage.
The U.S. Department of Health and Human Services said the problem stemmed from a failure in a networking component used by Terremark, a Verizon subsidiary that operates the data center used for both the data hub and healthcare.gov, the website used by the exchanges in 36 states. Planned maintenance to replace the component caused the outage, according to HHS.
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