A juvenile is restrained at the Connecticut Juvenile Training Center. Credit: Office of the Child Advocate
Watch the videos below
Watch the videos below

Under fire for what has been called improper restraint and seclusion of youths at state-run juvenile correctional facilities, the Department of Children and Families has released nearly seven hours of surveillance video in an effort to provide the public a more complete picture of its operations.

All of the videos were recorded this year – the most recent four months ago.

“Placing the videos on our website is part of our commitment to transparency and holding ourselves accountable,” said DCF Spokesman Gary Kleeblatt. “The videos – seen in this larger context – show that the staff have the most demanding and difficult jobs and that the overwhelming majority of staff demonstrate great commitment and care.

“At the same time,” he continued, “we know that improvements are necessary and, we are committed to reducing the use of restraints and seclusion.”

The conditions of confinement at the Connecticut Juvenile Training School for male adolescents and the Pueblo Unit for girls have been the focus of legislative hearings following  a state watchdog’s investigation that found what it termed “dangerous” and “unlawful” use of restraints and seclusion. The Office of the Child Advocate released videos showing incidents in which staff violently tackled and dragged youngsters into confinement, where some go on to injure themselves.

The videos released by DCF this week include some of the same videos released by Child Advocate Sarah Eagan, but additionally show other incidents in which inmates are restrained only after throwing a chair or starting a fight with other children at the facility. Other videos show youths watching television and staff sharing food with the girls at Pueblo.

The faces of staff members and the young people in custody are blurred in an attempt to protect their identity. In some of the videos, the recorded activity is taking place in the distance or off-screen in the childrens’ cells. The department released the videos without explaining what is transpiring.

Staff often record incidents of restraint with a handheld recorder that has audio. Some of those tapes were released by the Office of the Child Advocate but not by DCF.

DCF reiterated it is working to improve the conditions at the facilities and have begun implementing an action plan. Those changes include eliminating the use of face-down, prone restraints. Mechanical restraints are being phased out except when youths are being transported. Additionally, DCF said it will ensure that a clinical staff member is present every time a youth is restrained and will require counseling sessions during periods of seclusion. The role of clinical staff has been expanded so they work more closely with other employees.

“We must continue to support our staff in doing very difficult jobs. Ultimately the quality of service received by the youth depends on the men and women who work on the front lines with them every day,” said Kleeblatt.

See videos below.

Girl being restrained (Jan. 15)

The child advocate’s video on this youth, whom she calls Eleanor, can be found here.

Boy throwing chair, followed by restraint (Jan. 21)

The videos that the child advocate released did not include this incident.

Boy brought into padded cell (Feb. 16)

The child advocate’s video on this youth, whom she calls Melvin, can be found here.

Youth restrained in the distance, brought into seclusion (Feb. 19)

The videos that the child advocate released did not include this incident.

Girl walks around Pueblo, talks to staff (May 15)

The video below shows an empty common area at Pueblo on May 15.

The videos that the child advocate released did not include this incident.

Girls at Pueblo watch tv, get food from staff

The videos that the child advocate released did not include this.

Staff talks with girl in computer lab, ends with her being restrained off camera (May 30)

The videos that the child advocate released did not include this incident.

Staff talks with youth, ends in off-camera restraint (May 31)


The videos that the child advocate released did not include this incident.

Jacqueline was CT Mirror’s Education and Housing Reporter, and an original member of the CT Mirror staff, joining shortly before our January 2010 launch. Her awards include the best-of-show Theodore A. Driscoll Investigative Award from the Connecticut Society of Professional Journalists in 2019 for reporting on inadequate inmate health care, first-place for investigative reporting from the New England Newspaper and Press Association in 2020 for reporting on housing segregation, and two first-place awards from the National Education Writers Association in 2012. She was selected for a prestigious, year-long Propublica Local Reporting Network grant in 2019, exploring a range of affordable and low-income housing issues. Before joining CT Mirror, Jacqueline was a reporter, online editor and website developer for The Washington Post Co.’s Maryland newspaper chains. Jacqueline received an undergraduate degree in journalism from Bowling Green State University and a master’s in public policy from Trinity College.

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