Though maybe not the most glamorous means of mass transit, Connecticut’s 12,000+ local and commuter buses form a vital link in our transportation network.

“We’re not just a service for the needy few,” says Greater Bridgeport Transit’s CEO Doug Holcomb, the feisty young leader of one of the state’s largest and most successful bus systems.

In other words, single-occupancy car drivers’ perceptions notwithstanding, it’s not just poor folks and the car-less who must rely on the bus. According to Holcomb, 90 percent of GBT’s ridership is either going to school or work. Like rail commuters, some bus passengers own cars but prefer to take the bus for any number of reasons.

GBT’s 40-foot buses average 30 passengers per bus per hour, an impressive average when you consider it includes rush hour and lower-ridership off-hours. And it’s no wonder people take the bus when 78 percent of Bridgeport’s population is within a half-mile of a bus stop.

It’s the frequency of service that also makes buses attractive. Miss one bus and there’s another along in a few minutes. The GBT’s bilingual website makes it easy to ride the bus with maps and tutorials for first time passengers. And the bus company even offers a real-time online map that uses GPS to show you where your bus is on its route. Not even Metro-North can do that.

If you go to you can input your departure and end points for anywhere in the state and your bus alternatives and travel times will pop up.

Fares are cheap: $1.75 for adults and just 85 cents for seniors. Yet, fares cover just 35 percent of the cost of the ride (the rest is subsidy). But by keeping fares affordable the bus is attracting more riders and covering more of its costs.

Sure Uber and lower gasoline prices are eating into ridership. GBTA carries 18,000 daily riders compared to 20,000 just a few years ago. But the bus can take you places Metro-North can’t, like the “Coastal Link” route which runs from Milford to Norwalk along the Boston Post Road. At Milford you can connect to New Haven and at Norwalk, to Stamford.

Even the buses themselves are getting better as transit agencies upgrade their decade-old vehicles. New buses are hybrid electric, not the old smoke-spewing diesels of years ago. And Connecticut is now engaged in a $1.4 million study of all-electric buses, seeing if they can handle the cold and operate on our hills. One model of electric bus can even re-charge in 5-12 minutes when it reaches the end of its route while off-loading passengers.

One of the biggest bus successes in the state is CTfastrak, the almost 3-year-old BRT (bus rapid transit) system running from downtown Hartford west to New Britain and more recently, as far east as UConn in Storrs. The buses operate on a 9-mile dedicated highway and carry 400,000 riders each month on clean, sleek Wi-Fi equipped buses that depart every seven minutes.

CTfastrak has proven popular with college students, so it’s now considered “cool” to take the bus. Who knows? With millennials being big fans of mass transit they could give our state’s bus network a new uptick.

Posted with permission of Hearst CT Media. Jim Cameron is founder of The Commuter Action Group, and a member of the Darien Representative Town Meeting.

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Jim Cameron is founder of the Commuter Action Group and advocates for Connecticut rail riders. He writes a weekly column called "Talking Transportation" for CT Mirror and other publications in the state. Read past Talking Transportation columns here. Contact Jim at the Commuter Action Group.

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