Social Services Commissioner Roderick L. Bremby confirmed Monday that he is one of three finalists for the city manager job in Fort Worth, Texas.
Department of Social Services
DSS call center wait times drop, but two-thirds of callers still hanging up
Callers who wanted to talk to a Department of Social Services worker by phone last month had to wait an average of 39 minutes and 29 seconds to do so. That’s down from one hour and 13 minutes in February. Social service officials say that’s progress, but client advocates say another figure gives more cause for concern.
Proposed settlement reached in DSS Medicaid application delay lawsuit
The Department of Social Services is seeking approval to hire dozens of additional workers to comply with a proposed settlement to a class action lawsuit alleging that delays in processing Medicaid applications have left poor state residents waiting months to get coverage and care.
For some new Medicaid clients, delays getting care, prescriptions
People who are deemed eligible for Medicaid get a letter to use as proof of coverage until their insurance ID cards arrive, but some have found that pharmacies and doctors won’t accept it, leaving them unable to get care or medication.
DSS system woes burden CT’s senior centers, aging agencies
People who work in senior centers, town social service offices and senior housing complexes say the state Department of Social Services’ new system has led to elderly residents losing benefits, low-income clients having to pay out-of-pocket for medication, and more of their own time devoted to trying to fix problems caused by the new system.
DSS would get more workers under Malloy plan
Gov. Dannel P. Malloy’s proposed budget includes 103 new staff positions for the state Department of Social Services, which has faced litigation alleging that it doesn’t have enough workers to process Medicaid applications within the required timeframe.
Fewer kids losing Medicaid, but those turning 1 or 18 still vulnerable
The number of children and adolescents dropped from the state’s HUSKY health care program fell during a recent two-year period, but those turning 1 and 18 are still especially vulnerable to losing their medical benefits, according to a report released Friday.
Easier enrollment process could mean thousands more with coverage under Obamacare, researchers say
Having a seamless, one-stop shopping process for state residents to enroll in health care coverage could ensure that an additional 26,000 people get insurance, and 36,000 avoid losing their coverage, according to research released this week.

