Posted inHealth

Home care agencies warn new system could cause major problems

Starting Jan. 1, the state will begin requiring home care workers to use a new electronic system for reporting the time they spend caring for certain clients – a change forecast to save the state millions of dollars. But home care providers worry problems could leave them unable to make payroll. And one major agency says it will refuse to use the new system.

Posted inHealth

DSS’s long-awaited computer fix finally arrives, starting today

The mainframe computer system underpinning operations at the state Department of Social Services is so old, there are few people left who know how to fix it. It’s been blamed for stymieing the agency’s ability to handle programs that serve nearly 1 million people. As its replacement launches in part of the state today, officials say some growing pains are expected.