Veyo

Recent Posts

CT sees sharp decline in uninsured low-income adults in rural areas

Connecticut saw one of the biggest drops in the uninsured rate among low-income adults living in rural areas and small towns compared to other states, according to a national study released this week. The uninsured rate in the state’s sole non-metro county, Litchfield, fell from 32 percent in 2008-09 to 9 percent in 2015-16. Continue Reading →

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Medicaid transportation contractor improving, but complaints continue

Veyo has made some marked improvements in recent months, but the company hired to oversee the transportation of Medicaid patients continues to be criticized for its performance and has been fined several times by the state for contract violations. Continue Reading →

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Call-wait times for medical transport better but complaints persist

After having experienced some hours-long wait times, Medicaid patients haven’t had to wait longer than 15 minutes for someone to pick up the phone when calling about medical transportation in the last two weeks, according to Josh Komenda, president of Veyo, the state’s new non-emergency medical transportation contractor. But that figure was immediately challenged. Continue Reading →

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Panel annoyed by inability to question Medicaid transport firm

Members of a state panel on Wednesday were expecting an update from Veyo, the new medical transportation company that oversees rides for Medicaid recipients and has been the source of numerous complaints since it started working for the state Jan 1. But the state Department of Social Services, which hired Veyo, said they had excused the company from appearing. Continue Reading →

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New transportation contractor for Medicaid patients off to rocky start

Since Jan. 1, when a San Diego-based company called Veyo took over a program to drive Medicaid recipients to medical appointments, many patients have had to wait hours on hold when calling for rides; have missed or been late for critical medical appointments like dialysis, or were stranded at medical facilities when return rides didn’t arrive. The company is scrambling to fix the problems, its president said. Continue Reading →

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