For those who gained coverage under Obamacare, learning to navigate the health care system can take more than an insurance card. This is the third in an occasional series of stories on health care issues in the wake of the Affordable Care Act.
The complexity of health insurance and lagging levels of insurance literacy have long been a concern. But many experts say the problem is particularly urgent now that the federal health law has expanded coverage to millions more people, including many who have limited experience with insurance and some who speak limited English. Second story in an occasional series on major issues shaping health care in the wake of the Affordable Care Act.
Since the federal health law’s major provisions rolled out last year, much of the attention has been on getting people signed up for coverage. But increasingly, the focus is turning to what comes next: making sure those who gained coverage use it to improve their health, and ensuring that the health care system adapts to meet their needs. First story in an occasional series on major issues facing health care.
More than 100,000 people bought private health plans through the state’s health insurance exchange for this year, but a survey of customers found that more than one in three haven’t used their coverage and more than one in four don’t have a primary care physician.